The Job Exchange

Tapping Into The Hidden Job Market

Call Centers Hiring


Contact centers are one area that continues to grow and hire amidst a dismal economy that has seen massive layoffs and closures in retail and in other fields. Here is a recent sample of the expansions that have been taking place:

Affina plans to hire 100 people for inbound sales work at its El Paso, Texas contact center.  USA 800 is hiring 150 people in Kansas City, MO, which will be working in a new building, after landing several accounts. The firm told WDAF-TV that it experienced 20 percent growth last year and is forecasting 25 percent in 2009.

The News Journal reports that Barclaycard, the U.S. arm of U.K. financial services firm Barclays, will open a new contact center just outside of Newark, DE, in April, creating 300 jobs initially and 500 in the next five years. The company will fill the Iron Hill Corporate Center property that was previously occupied by Bank of America and MBNA.

OneTouchDirect, is adding more than 700 agents at two Tampa, FL-area contact centers over the next three months. OneTouch recruiting manager Dixie E. Glisson Jr., in an interview with the St. Petersburg Times cites growth in two recession-proof and recession-driving products: wireless communications and supplemental health insurance coverage in the event of layoffs.

Click here to contact OneTouchDirect’s Leadership Team. Or, go to their employment page, where there are three position categories: Customer Service, Management, and Sales. Outbound sales reps make $12-18.00 per hour.

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04/08/2009 Posted by | jobs | , , , , , , , | 2 Comments

Is it possible to find legitimate work from home jobs?

I can’t vouch for the legitimacy of the information at this site, but it appears (at first glance) to provide some work-from-home opportunities to investigate.

Free at home jobs (aka free at home work) and legitimate, no fee, work at home and online jobs are hard to come by. We have compiled many free “at home jobs / at home work” opportunities that are scam-free and legitimate. With links to many REAL companies hiring work at home employees and home workers, we have scoured many free at home jobs for you.

Read more at Be sure to also check out the links on the left side of the page.

03/10/2009 Posted by | jobs | , , , | Leave a comment

Customer Service Work From Home Jobs

More info  at

03/09/2009 Posted by | jobs | , , | 1 Comment

J.P.MorganChase : 2,717 Jobs

JPMorgan JPMorgan Chase & Co. is a leading global financial services firm with assets of $2.2 trillion and operations in more than 60 countries. 

 These jobs are located across the country, so be sure to filter your search by location.

02/27/2009 Posted by | hiring, jobs | , , , | 2 Comments

Poll: Customer Service

(From the NYT)

The recession has quickly transformed the attitude of the Madison Avenue work force from impenetrable to inviting, seemingly overnight. What change, if any, have you noticed at your local retail store in customer service?

02/18/2009 Posted by | Economy | , , | Leave a comment

Work at Home Customer Service Jobs

Here are several companies that offer work at home customer service jobs. They may not be hiring at this time, so be sure to check their current openings at the website.

PR Newswire Opportunities

02/17/2009 Posted by | jobs | , , , , | Leave a comment

Work From Home: 7 Companies Hiring Now


Can you imagine how simple your life would be if you never had to drive to work? If you have the self-discipline to work from home, the right opportunity could help you get back those commute hours and gain some extra time each day to do whatever you want. If you’re wondering where you can find such a job in a waning economy, here are seven companies hiring for work from home right now.

1. Alpine Access
Job Title: Customer care professional
This forward thinking company plans to hire 1200 new employees in the first three months of 2009, with starting salaries ranging from $8-14 per hour. “We look for people who are self-motivated, self-reliant problem solvers who have a strong work ethic,” says Remi Killeen, Recruitment Manager at Alpine Access. Besides offering the flexibility to work from home, Alpine Access, a virtual call center, provides healthcare benefits, 401K, flexible work schedules and opportunities to grow. Each worker is an actual company employee with regular work hours and assignments.

Job Titles: Virtual assistant, professional blogger is a web-based job service designed especially for professional working mothers. Founder and President, Lesley Spencer Pyle, says the two most popular positions fills are professional blogger and virtual assistant. Bloggers write about their employer’s company, products, or services, often in response to user inquiries or industry discussion. They use specific “keywords” in their responses to get favorable web search engine rankings. A virtual assistant is a professional office administrative assistant who works from home.

3. Sylvan Online
Job Title: On-line certified teacher
Do you have experience teaching but aren’t interested in managing an entire classroom? Sylvan Online may work for you. It’s a web-based tutoring service that seeks certified teachers to tutor various subjects and levels. Job requirements include a current teaching certificate, a Windows-based PC and high speed internet access. Sylvan offers paid training on-line and opportunities range from 8 to 29 hours per week.

4. National Shopping Service
Job Title: Mystery shopper/researcher
Do you love to shop? Do you like to share your opinion? You can make money doing both. A mystery shopper earns perks or a paycheck for helping companies learn about their products and customer service. Paycheck amounts range from “$5.00 to $25.00 for a fifteen to sixty minute engagement,” says Matt Wozniak, President & CEO of National Shopping Service. “The vast majority of mystery shoppers do not mystery shop for a living, although we have had a few earning over $40,000 a year. It’s a great way to pick up a free pizza on your way to get the kids from soccer or get some free gasoline.”

5. oDesk
Job Title: Various professionals
If you have experience in software development, web design, language translation and other computer-based careers, your skills may be in demand for work at home. Recently featured on Good Morning America, oDesk lets job seekers apply for contract jobs, large and small. Job seekers search jobs listings which include the job requirements, pay and estimated time commitments. “Our business has three components — hire, manage and pay,” says Gary Swart, CEO of oDesk. Plus, you don’t have to submit invoices for your contract work, which saves time.

6. Working Solutions
Job Titles: Transcriptionist, customer service representative
Are you a speedy and accurate typist? You might be interested in a contract position as a transcriptionist, someone who types down information from a recording, live reading or conversation. Established in 1996, Working Solutions hires independent contract agents for various transcription and customer service assignments. You can earn up to $30 an hour if you have the right skill-set and experience.

7. Language Lab
Job Titles: Teacher, actor, customer service representative
The best way to learn a language is to go someplace where you can practice with native speakers. “English Town” is such a place, minus the expensive travel and time away from work. Using a computer and internet connection, at-home students visit a virtual city where teachers help them learn English as a second language. Language Lab is looking for English teachers to participate in this fun teaching environment. Shiv Rajendran, Director of Operations at says, “Teachers need to be native English speakers, Celta or Delta certified with five years of teaching experience.” Celta and Delta certifications are not college degrees, but post-high school certifications. The company also plans to hire actors and part-time customer service reps.

02/09/2009 Posted by | jobs | , | 2 Comments