The Job Exchange

Tapping Into The Hidden Job Market

Wells Fargo + Record Profits = JOBS


Stocks surged Thursday to their highest levels in two months after banking giant Wells Fargo & Co. surprised the market with an early profit report that blew past analysts’ expectations thanks to a strong increase in its lending business.

A quick peek at Wells’ career site displays hundreds of job openings throughout the country. As well, go back to their main career page and you can also view the Wachovia openings. (As of January 1, 2009 , Wachovia is part of Wells Fargo.)

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04/10/2009 Posted by | hidden job market, jobs | , , , , | Leave a comment

Are Recruiters Listening?

Job Boards Are Obsolete

To those who use job boards, whether as a recruiter or job seeker, the statement that job boards are obsolete should not come as a surprise.

To their credit, sites like Monster and CareerBuilder revolutionized the process of bringing candidates and employers together. Downstream, they spawned entire new industries and businesses. At their inception, the concept of Internet-based recruiting and job searching was, to say the least, earth-moving.

Some of us here grudgingly admit being around before these sites were hatched. Before the Internet was a reality and personal computers were mass-produced (and affordable), we vividly remember TYPING resumes (on an IBM Selectric or word processor), and bringing them to print shops for volume copying on heavy-weight, wheat-colored paper. And no, we didn’t forget the matching envelopes!

Each day, we would search the NEWSPAPERS (yes, dear readers, hard copy) for job listings and circle the ones for which we wished to apply. The last part of the “application” process was TYPING a cover letter for each application, getting it in the (snail) mail, and waiting for a call to come in. One important distinction, though, was that each resume was sent to a REAL PERSON. After a few days, a job seeker actually had the ability to CALL and SPEAK to that person to follow up on the resume.

What a concept.

Imagine a world today where you see a job, apply for it, and make contact with a real person. Back then, in the space of a few days, a job seeker knew the outcome of a job application. Today…well, they never really know, do they?

So why, compared with last year, is down 3.5% for unique site visitors compared to last year?

And why is down 23.8% for unique site visitors?    (Source:

Visits are down because job boards, as we know them, are bursting at the seams with job postings that, quite frankly, read like any other. Other than a glitzy posting or link to a company’s career site, there is no longer anything innovative or helpful for an employer. Lots of static, no signal. As a result, they have become highly ineffective–for both parties. Continue reading

04/09/2009 Posted by | job search, recruiting | , , , , , , | Leave a comment

Pittsburgh’s Rivers Casino Hiring More Than 800 This Spring


Pittsburgh’s Rivers Casino is hiring big-time this spring with job openings for more than 800 employees.

The North Shore casino announced a major recruiting drive this month, which will take place through a series of one-day career fairs, dates to be set in the near future. The average salary will be $30,000, says Andre Barnabei, vice president of Human Resources.

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04/09/2009 Posted by | jobs | , , | Leave a comment

Call Centers Hiring


Contact centers are one area that continues to grow and hire amidst a dismal economy that has seen massive layoffs and closures in retail and in other fields. Here is a recent sample of the expansions that have been taking place:

Affina plans to hire 100 people for inbound sales work at its El Paso, Texas contact center.  USA 800 is hiring 150 people in Kansas City, MO, which will be working in a new building, after landing several accounts. The firm told WDAF-TV that it experienced 20 percent growth last year and is forecasting 25 percent in 2009.

The News Journal reports that Barclaycard, the U.S. arm of U.K. financial services firm Barclays, will open a new contact center just outside of Newark, DE, in April, creating 300 jobs initially and 500 in the next five years. The company will fill the Iron Hill Corporate Center property that was previously occupied by Bank of America and MBNA.

OneTouchDirect, is adding more than 700 agents at two Tampa, FL-area contact centers over the next three months. OneTouch recruiting manager Dixie E. Glisson Jr., in an interview with the St. Petersburg Times cites growth in two recession-proof and recession-driving products: wireless communications and supplemental health insurance coverage in the event of layoffs.

Click here to contact OneTouchDirect’s Leadership Team. Or, go to their employment page, where there are three position categories: Customer Service, Management, and Sales. Outbound sales reps make $12-18.00 per hour.

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04/08/2009 Posted by | jobs | , , , , , , , | 2 Comments

Sallie Mae To Add 2,000 US Jobs

Sallie Mae is the nation’s leading provider of student loans and administrator of college savings plans, has helped millions of Americans achieve their dream of a higher education. The company primarily provides federal and private student loans for undergraduate and graduate students and their parents.


Sallie Mae said Monday that it will bring 2,000 jobs to the U.S. within the next 18 months as it shifts call center and other operations from overseas.

Aside from call center positions, the nation’s largest private student lender will be looking for individuals to fill information technology and operations support roles.

Sallie Mae runs facilities in 20 U.S. locations including Lynn Haven, Fla.; Fishers, Ind.; Wilkes-Barre, Pa.; Killeen, Texas and Newark, Del.

Browse their online job listings here.  Click the ‘read more’ button below to see how to avoid the black hole!

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04/06/2009 Posted by | hidden job market | , , , | 3 Comments

Got Chocolate?

Might be some “sweet” opportunities here.

Divine Chocolate
Russell Stover

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04/06/2009 Posted by | jobs | , , , | Leave a comment

Weekly Roundup

The following posts were read the most last week by our readers. Check them out in case you missed any.

Disrupt the Status Quo — Avoid The Resume Black Hole

An Open Letter to Human Resources Leadership

Yahoo! HotJobs Top 100 Companies Hiring Now

Recruiters: How Big Is Your Black Hole?

Help-Wanted: Fraud Investigators

04/05/2009 Posted by | General | | Leave a comment

20 Things That Happened to Me On My Way to the Perfect Job

From the author:

I wrote this article about 7 years ago. I was looking for a job and I finally found one,  but in light of the record unemployment level maybe it can inspire someone who is looking for the perfect job or in 2009 a job!

Looking for a job these days is an adventure. You never know what you will find or where you will find it. Conventional methods don’t work anymore; you have to be creative and tenacious. Because the job market is tougher than ever you must develop thick skin and not take rejection personally, which is easier said than done. To keep my sanity in this process I started writing down my experiences. My hope is that you will read them and be encouraged and in some cases amused. Here are 20 things that happened to me on my way to the perfect job.

One of our favorites:

6. THE HUMAN RESOURCE. At a local brokerage firm, I interviewed with a Human Resources representative. The following day I wrote her the requisite thank you email and asked her a question in that email. She did not respond. I sent her another email the following week; again, no response. I called and left her a voice mail…still, no response. At this point I knew I wasn’t being considered for the position but I was annoyed that my messages were being ignored. I sent one last email and made reference to the two previous emails and the voice mail. See my mistake was that I believed that the Human Resources Department was truly a resource to humans. I now know that is not the case. She finally responded and said she had been too busy to answer any of my inquiries. I was so sorry I bothered her.

We highly recommend this — it offers a much-needed break from job searching!

Read the article here.

04/03/2009 Posted by | interviewing | | 2 Comments

Top 10 Companies Hiring Now


Amedisys Home Health Services


Sava Senior Care

United American Insurance Company



UnitedHealth Group

Sears Roebuck and Co.

Red Robin Gourmet

04/03/2009 Posted by | job search | | Leave a comment

Job Hunters Trapped in a Resume Black Hole


Employers: What (or who) is it you need that you can’t find?

When I’m with human resource professionals, I hear — despite the mounting unemployment rate and job eliminations — that they’re having trouble filling current needs.

Apparently, the 7.2 percent of the labor force who are out of work and looking to become re-employed aren’t what employers need.

Or it could be that the old saw reigns: You’ll hear again and again from recruiters that someone is more employable when they’re working than when they’re not.

That’s sand in the wounds of many fine, but currently unemployed, job hunters who lost jobs through no performance fault of their own. Unfortunately, there’s usually a first-glance suspicion that joblessness is the worker’s fault.

Many of the job hunters I meet understand that. They desperately want the opportunity to make their case. But they can’t get that far.

Today’s hiring systems in many of the big companies have become impersonal, computer-based filtering systems.

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04/02/2009 Posted by | job search | , | Leave a comment

Recruiters: How Big Is Your Black Hole?

Readers here may recall our post, “Apply Now: The Black Hole.” In seaching cyberspace today (perhaps for those missing resumes!), I stumbled across this article at that was written back in the stone ages (2001) that discusses the very problem we are attempting to address here.

As you read this, keep in mind that the audience for this article was recruiters.


Is your organization suffering from “black hole” syndrome? So does having a lot of resumes in your database imply that you have a black hole in your recruiting process?  Let’s look at some symptoms of this syndrome:

Significant and consistent complaints from internal and/or external candidates stating that they submit a resume or on-line application and never hear from the company again.

When the same candidates phone up the company to follow up, it’s difficult or impossible for anyone to verify that their information actually made it into the system and when.

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04/01/2009 Posted by | job search | , , | 3 Comments

Jobs in the Green Industry


Green Employers’ Career Pages:

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04/01/2009 Posted by | jobs | , | Leave a comment

An Open Letter to Human Resources Leadership

How Technology Has Destroyed the Recruiting Process


By relying on job boards and an Applicant Tracking System to select candidates, recruiters and hiring managers are missing out on the resumes of candidates best suited for an opening.


For the most part, job boards have remained essentially unchanged for the last 5-10 years. While their appearance and some functionality have been enhanced, the basic premise is the same: recruiters post a job, search for resumes, and candidates apply to job postings.


Years ago, when the early adopters were signing up for Monster in droves, they were helping to ensure that, in a relatively short amount of time, Monster and its competitors would run out of steam and, in the end, fail to adequately serve either party looking to take advantage of the recruiting technology and promised simplicity for speedy job and candidate searches.


Oh sure, back in their heyday, Monster, CareerBuilder, and Yahoo! Hotjobs were THE landing page for recruiters and job seekers alike. Then the aggregators arrived. Sites like FlipDog, Indeed, SimplyHired, and DirectEmployers showed great promise by simplifying the job search down to just a handful of sites, rather than the need for a job seeker to directly visit dozens of boards and/or company career sites. While it simplified the search itself, it did nothing to improve the end result for job seekers, as the URL at an aggregator’s site brings job seekers to the same dead end they now find themselves at: the dreaded Resume Black Hole.


Conversely, applicants have set up search agents that automatically submit their resumes for positions matching keywords that THEY have selected. Now we have software applications talking to each other–or past each other–without human intervention that will determine if, in fact, a potential match exists.


So, we have seen the future, and it is not about technology. At least in part, because the advantages of using this technology have all but disappeared.


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03/31/2009 Posted by | hiring | , , , , | 13 Comments

Help-Wanted: Fraud Investigators

From The New York Times

Recently, the Federal Bureau of Investigation announced that the number of open mortgage-fraud investigations was more than 1,600 at the end of fiscal 2008, which ended Sept. 30, compared with 881 two years earlier. In addition, 530 corporate-fraud investigations were open, it said.

The bureau is recruiting people to help with these investigations, including those with experience in computer science and accounting. People who speak a foreign language and those who are certified fraud examiners also have an advantage. Certification is a credential offered by the Association of Certified Fraud Examiners that notes proficiency and experience in fraud prevention, detection and deterrence.

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03/30/2009 Posted by | hiring, job search | , , | 1 Comment

Roundup: Top Posts This Week

Here are the top posts our readers viewed this week:

Yahoo! HotJobs Top 100 Companies Hiring

Disrupt the Status Quo — Avoid The Resume Black Hole

Twitter Job Search

Google Power Job Search Tips

Apply Now: The Black Hole

03/29/2009 Posted by | job search | , | Leave a comment